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Management

1. EFFECTIVE PERSONNEL MANAGEMENT
Objective: development of basic managerial competencies of managers
Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· Get a detailed understanding of the main management functions and tools. 
· They will study the management cycle: planning, organization, motivation, control. 
· They will study the technologies of goal-setting and planning. 
· Techniques for determining goals and methods of setting tasks will be worked out. 
· Get staff motivation tools. 
· They will study the method of personnel control and a systematic approach. 
· Understand the role of feedback in working with employees. 
· Master the technologies of effective personnel management

2. PLANNING, GOAL-SETTING, DELEGATION
Purpose: development of managerial competencies of managers in the field of activity planning, setting goals and objectives.

Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· Master the technologies of goal-setting and planning of activities.
· Consider the features of operational, tactical and strategic planning.
· They will learn to clearly formulate their work goals and objectives.
· Identify typical mistakes in setting tasks for subordinates and their consequences.
· Learn the stages of setting tasks for subordinates and work them out in practice.
· Define the concept of delegation and its features.
· They will be able to assess the benefits of delegating tasks and develop an action plan.
· They will try in practice to delegate the task to a subordinate, motivate him to achieve the result.
· Learn performance control tools.

3. TIME MANAGEMENT
Purpose: formation of skills of effective management of working time.

Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· Systematize their knowledge of time management.
· They will study the features and determine their short-term and long-term goals and ways to plan their achievement.
· Technologies for prioritizing tasks will be worked out in practice.
· Learn how to plan a working day.
· Identify and work out the absorbers of working time.
· Learn how to reduce time loss when switching and performing work.
· They will learn self-motivation techniques to perform complex tasks.

4. STAFF MOTIVATION
Purpose: development of managerial competence of managers in the field of motivation of their employees
Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· Expand the understanding of motivation and increase the level of professional knowledge.

· They will learn to identify the needs of their subordinates and develop an action plan to work with them.
· Learn the types of demotivators in the work.
· Learn to recognize the motives of employees and work with them.
· They will master techniques and techniques to increase staff engagement.
· Learn how to manage personal motivation.
· They will form a bank of non-material motivation instruments.
· They will learn how to use the technology of motivating feedback in working with personnel.

5. LEADERSHIP AND ACTIVE POSITION
Purpose: development of an active position and leadership qualities.

Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· Get a detailed understanding of leadership models, differences between a leader and a leader.
· They are aware of their own leadership resources and will be able to use them in their work.
· Analyze and improve their own behavior strategies.
· Analyze and improve leadership styles.
· They will study emotional leadership, learn how to apply it effectively.
· In practice, they will form their own leadership qualities.
· Improve work with employees through the implementation of leadership strategies.

6. DECISION-MAKING AND PROBLEM SOLVING IN MANAGEMENT
Purpose: development of managerial competencies in the field of problem solving and management decision-making.

Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· They are aware of the types and types of problems, their classifications, as well as methods that will help diagnose problem points in the organization, in their own work and the work of employees.
· Learn transformation
methods
problems in the task.
· They will learn a meaningful analysis of the problem and the search for the necessary resources to solve it.
· They will learn to classify the problem and find ways to solve it by signal points.
· Recognize the factors of successful decision-making.
· Consider the types and principles of management decision-making in the organization at any stage of the business process.
· They will study decision-making technologies and work them out in practice.

7. CONTROL AND ANALYSIS IN MANAGEMENT
Purpose: development of managerial competence of managers in the field of analysis of professional activities and control.

Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· Systematize their knowledge of the types and purposes of control, the main errors of control and their consequences.
· They will analyze their main difficulties of control, develop an action plan to overcome them.
· They will learn to correlate the level of control with the level of experience of the subordinate.
· They will try in practice to determine the type, level, means of control for a specific task.
· They will learn the methods of personnel control using a systematic approach.
· Systematize their knowledge of feedback, identify typical mistakes.
· They will master the technologies of analysis of activities and results in solving cases and working situations.

8. METHODS OF DEVELOPMENT OF SUBORDINATES
Purpose: training in techniques of personnel development in the workplace.

Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· They will get acquainted with the basic principles of adult training and approaches to the development of personnel in the workplace: the Kolba cycle, the spiral of competence development, the Hersey-Blancher model.
· They will work out the skills of conducting on-the-job training and working as a mentor.
· They will form the skills of correcting the behavior of subordinates according to the model of 5 steps of mentoring.
· Master in role-playing games the GROW model and other models of coaching subordinates.
· Master the skills of submitting supportive and corrective feedback.

 

9. EFFECTIVE CONDUCT OF MEETINGS
Purpose: training in techniques and techniques for conducting effective meetings at its different stages.

Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· They will consider the algorithms for holding effective meetings, get practical experience in its application.
· Determine the optimal model of behavior depending on the type of meeting.
· Master the skill of setting goals and objectives of meetings.
· They will learn to act in problem situations at meetings.
· Learn how to manage group decision-making methods and group processes.
· Develop regulations and corporate rules of conduct at the meeting.
· They will work out the skills of conducting meetings and managing group processes: overcoming problem situations, working with objections and aggressive statements.

10. TEAM FORMATION
Purpose: formation of skills to create an effective team of employees.

Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· Will study the main criteria for the formation of a successful team.
· Learn how to form teamwork.
· Master the skills of organizing a system of interaction and communication in a team.
· They are aware of their psychological qualities necessary for the organization of work in a team: leadership, personal responsibility, self-confidence.
· Learn to form trusting relationships in the group, based on supporting the success of team members

11. SUCCESSFUL ADAPTATION OF EMPLOYEES
Purpose: mastering management tools for employee
adaptation
Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· Develop their own plan for the adaptation of personnel.

· They will study the types of adaptation, their features and criteria for success.
· Get acquainted with the stages of adaptation of employees, taking into account different types.
· Determine the areas of responsibility at each stage.
· Develop effective adaptation tools taking into account their capabilities and corporate policy of the organization.
· They will work out in practice the use of various tools, analyze the conditions for their effectiveness.
· They will learn to assess the success of employee adaptation and give developmental feedback.

12. BASICS OF EFFECTIVE MENTORING
Objective: Training in mentoring tools necessary for the effective transfer of professional skills and competencies.

Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· They will get acquainted with the spiral of development of skills and competencies and learn how to apply it in practice.
· They will learn to independently develop a mentor's work plan according to the algorithm and set educational tasks for a specific situation
· They will master the technique of "5 steps of mentoring" and work it out in case assignments.
· Master the skills of giving supportive and corrective feedback.
· They will determine the zones of their nearest development and learn to determine them in the ward. 

13. EIGHT SKILLS OF AN EFFECTIVE LEADER
Goal: formation of skills for the development of 8 skills of an effective leader according to S.Covi
Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· Master the method of priority planning.

· Learn competent delegation.
· They will learn and learn how to use the "Win-win" model to form long-term relationships.
· Consider the concept of the synergistic effect of teamwork.
· Develop the ability to preserve and multiply resources: intellectual, spiritual, physical, social-emotional.
· Master 4 leadership roles that will allow you to unleash your potential and inspire.

14. EFFECTIVE COMMUNICATION OF THE MANAGER
Objective: development of competence of managers in the field of effective communication.

Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· Get acquainted with the techniques of building effective communication.
· Learn to achieve communication goals.
· Learn to clearly formulate instructions, orders, orders and requests
· Consider the main errors in communication, manifested at different organizational levels.
· Consider the main components of effective communication.
· Develop the skills of transmitting information accurately and without distortion.
· Master the techniques and techniques of constructive communication.
· Master the techniques of influencing the interlocutor through speech structures.
· They will study the techniques and types of feedback to subordinates. 

15. STRESS MANAGEMENT
Purpose: mastering the techniques and techniques of self-regulation that prevent the development of stress in the workplace
Duration – 8 ak. p.

RESULTS OF PARTICIPANTS
· They will get detailed ideas about the algorithm and stages of self-regulation and stress management.

· They will get acquainted with the components of self-regulation of the psycho-emotional state of a person, algorithms and stages of self-regulation and stress control.
· Self-regulation techniques and ways to increase stress resistance will be worked out.
· Develop skills to manage the process of switching from work to rest.
· They will work out techniques for transforming negative emotions into positive or neutral ones, techniques for normalizing breathing in stressful situations, techniques for relieving muscle tension and clamps, techniques for developing flexible expectations.
· Learn techniques and methods to neutralize their negative emotions and experiences.
· Develop a work plan to manage the stress of subordinates.

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