PERSONNEL

Training and development of personnel is necessary to maintain the competitiveness and high profitability of organizations in the city of Moscow and in other large regions. Qualified personnel is the key to the success of any organization. Professionalism and high motivation of employees ensures the stable operation of the company and allows to achieve its maximum efficiency.

Purpose and
learning outcomes
Trainings for staff are aimed at developing the competencies of employees and increasing the effectiveness of their professional activities. Training as an active form of training allows for a short period of time to fill in the missing knowledge of employees, develop the necessary skills and abilities, work them out in practice. A new look at employees, their development and training ensure the stability and growth of the company.

Staff
Training Programs
You can choose the training program on the website yourself or we can develop an individual training program for your company. For a more effective solution of the tasks, the group before training, is audited. Audit can include such methods as questionnaires, observation, experiment, analysis of products of activity, etc. With its help, we determine the current level of professional competencies of employees and select the type and complexity of the training program. Then a trainer-practitioner is selected who will teach the group and will be able to answer all the questions that arise. All coaches have extensive practical experience in their field, which they can pass on to the participants.

1. EFFECTIVE COMMUNICATION
Objective: development of competence of participants in the field of effective communication.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· Learn the rules and errors in the transmission of information.
· Will study the main components of effective communication.
· Form the skills of information transfer.
· Master the techniques of influencing the interlocutor through speech structures.
· Learn to achieve communication goals.
· They will learn to articulate their thoughts clearly and clearly.
· Master the techniques and techniques of effective communication.
· They will work out the skills of processing information for better memorization and transmission without distortion.

2.PUBLIC SPEAKING AND
ORATORY
Purpose: mastering and working out effective tools for preparing and conducting public speeches and techniques of oratory.
Duration – 8 ak. p.

PARTICIPANT RESULTS

· Get acquainted with the stages of public speaking.
· Get acquainted with the rules of public speaking and typical mistakes.
· Get acquainted with the personal characteristics of the speaker, affecting the quality of public speaking.
· They will learn how to prepare interesting, bright and convincing public speeches.
· They will master various technologies and techniques for influencing the audience.
· Work out non-verbal manifestations during a public speech.
· Form the skills of using speech structures.
· Master the techniques and techniques of oratory.

3. EFFECTIVE TEAM
Goal: formation of an effective working team of employees.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· They will learn to develop a common strategy for working in a team and work for a common result.
· They will get a positive experience of effective interaction in the team.
· Realize the importance of teamwork to improve efficiency.
· Master the skills of interaction in a team.
· Get team communication skills.
· Form a trusting relationship in the group.
· Learn to admit their mistakes in teamwork and support other team members.
· They are aware of their qualities necessary for teamwork.
· Develop skills that help implement team forms of work

4. CONFLICT MANAGEMENT IN THE GROUP
Goal: development of competence in resolving conflict situations.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· They will study the patterns of occurrence and development of conflicts.
· They will work out techniques that allow you to find a common language with the interlocutor.
· They will master strategies for resolving conflict situations.
· Master the practical tools for cooperation and neutralization of aggressive statements of the interlocutor.
· They will learn how to manage conflict situations. 

5. SELF-REGULATION AND STRESS TECHNIQUES
Purpose: training in techniques and techniques of self-regulation that prevent the development of stress in the workplace.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· They will get detailed ideas about the algorithm and stages of self-regulation and stress management.
· They will get acquainted with the components of self-regulation of the psycho-emotional state of a person, algorithms and stages of self-regulation.
· Self-regulation techniques and ways to increase stress resistance will be worked out.
· Techniques for transforming negative emotions into positive ones will work
out
· They will learn techniques for normalizing breathing in stressful situations, techniques for relieving muscle tension and clamps, techniques for developing flexible expectations.

6. PROFILING
Purpose: training in the skills of operational psychodiagnosis of a person.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· They will study the features of operative psychodiagnostics of a person.
· They will learn to determine the structure of personality.
· They will study the characteristics of a person's character, their professional prospects and development zones, risks and methods of motivation.
· Master the skills of operative non-instrumental psychodiagnosis of a person.
· They will consider the types of psychological conversations, interviews and interviews: motivational conversation, structured interview research of "risk groups", interview research of work motivation.

7. VERIFICATION OF LIES AND DECEPTION
Purpose: training in the recognition of lies in various professional situations
Duration – 8 ak. p.

PARTICIPANT RESULTS

· Get a detailed idea of the main models of lies and deception.

·They will gain knowledge about gender differences: how men and women lie.
·They will study technologies for determining lies and deception by non-verbal signs (facials, gestures).
·They will learn to recognize lies by verbal (speech) signs, to determine typical speech matrices of lies.
·Technologies for detecting and exposing deception by vegetative signs (physiological reactions) will be studied.
·They will work out verification techniques and conversation to expose the deceiver.
·They will learn to accurately identify lies in the course of a business conversation.
·Learn how to get recognition

8. RESPONSIBILITY IN THE WORKPLACE
Purpose: about the development of employee responsibility.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· They will study the concept and types of responsibility.
·They will learn to determine the reasons for the behavior of employees.
·Master the concepts of "Locus control", "Subjective control".
·They will form the skills of responsible behavior.
·Technologies of responsible behavior will work out.

9. DEVELOPMENT OF CREATIVITY
Purpose: development of personal creative potential, creative thinking and acquisition of non-standard, creative approach to solving professional problems.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· They will study ideas about creativity.
· Master the skills of flexible, fluent, variable thinking, non-standard approach to solving situations.
· Develop the ability to find and effectively use the necessary resources to solve emerging problems.
· Master the skills of setting and solving creative problems and searching for unique ideas,
· They will learn how to organize an effective creative project even in a situation of lack of a temporary or information resource.

10. MANAGEMENT OF OWN EFFICIENCY (according to the theory of Stephen Covey)
Purpose: mastering the techniques of managing one's own efficiency.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· Will study the concept of efficiency of S. Covi: 8 skills of highly effective people.
· They will analyze their effectiveness and development paths.
· Consider proactive behavior and its manifestation.
· Determine their current and significant goals.
· Learn techniques for prioritizing tasks.
· They will study methods of effective interaction and the "win-win" strategy.
· Get acquainted with the concept of synergy and determine the possibilities of achieving it in the workplace.
· Form a plan for personal development in the concept of personal leadership: 4 intellects of a successful person.

11. EMOTIONAL INTELLIGENCE
Purpose: development of emotional intelligence of employees.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· Get to know the models and components of emotional intelligence (EI).
· They will learn to understand and control their emotions and their colleagues.
· Make an emotional profile, determining their resource zones.
· They will consider the technologies of intrapersonal emotional intelligence: introspection, management of expectations, management of basic emotions.
· Learn to regulate emotional stress and control impulsivity.
· Consider the technology of interpersonal emotional intelligence: empathy, emotional contagion.

12. GENERATIONS X, Y, Z
Purpose: to define the zones of development associated with the interaction of generations.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· Get acquainted with the theory of generations X, Y, Z.
· We will consider the key characteristics of the "Baby Boomers", "X" generations and how they affect the workflow.
· They will learn to characterize generation "Y".
· Consider the features of goal setting and· tasks, as well as control options for generation "Y".
· Get acquainted with the concept of emotional competence.
· Consider the positions in communication manager / subordinate, based on the concept of E. Bern.
· We will consider the principles and options for using the "I-statement" technology. How it works for each generation.
· Learn to recognize manipulations on the part of employees (Karpman triangle), counteracting them.
· Make a "map of the conflict", as it helps in solving the conflict situation.
· Learn to harness the hidden potential of Generation Y and interact with generations.

13. MINDFULNESS AS A KEY COMPETENCE OF THE XXI CENTURY
Goal: development of awareness to increase efficiency in work.

Duration – 8 ak. p.

PARTICIPANT RESULTS

· Get acquainted with the peculiarities of the work of their consciousness and brain.
· They will understand what is the main trend of the XXI century and how you can strengthen your abilities.
· Learn to manage your attention, making it more stable and focused.
· They will learn to get out of the mode of automatic response to the events of the surrounding world into a conscious choice.
· Master the technology of decision-making.
· They will learn to realize the main motives of their activities and the activities of others.
· Diversify the role wardrobe to increase the effectiveness of interaction.
· Master the technology of reducing stress